AILMadrid

AIL Madrid is looking for two new interns to join its Marketing Department at the end of July/August. Below, you can find some information about the job. Hours: Full time – 40 hours per week distributed 9am until 6pm (3 days per week) and 2pm to 10pm (2 days a week) Language requirements: Good level in English and Spanish as well as at least one other language. Job Purpose and Objectives: To carry out a series of Marketing activities in the area of Business Development Main Accountabilities - Administer and develop accounts in social networks particularly Facebook and Twitter - Implement a series of new marketing and business development initiatives; design the school’s newsletters, develop new Spanish programs, develop and improve the Cultural and Social Activities program, obtain new accreditations, etc. - Apply search engine optimization techniques to improve where the school’s sites are listed on search engines - Develop the web contents, update course dates, naming of images - Translate the web contents and school documentation into additional languages / review the translations already made Technical Skills/Competencies - Strong communication skills: written (succinct, commercial, empathy, error free) and oral (linguistic skills, speak with conviction/authority, negotiation). - Outgoing friendly personality. Capable of quickly developing a rapport / relationship of trust with clients (telephone, email and in person) and suppliers. - Excellent organisational / multitasking / prioritising skills. - Can do attitude / flexible attitude and approach to work. - Commercial with innovative ideas. Focus on cost management and revenue maximisation. - Cultural adeptness, dealing with staff and clients of diverse ethnicity, culture and language. Duration 6 month or longer Application Please send an email containing your CV/resumé and a covering letter to <Kontakt gerne per Privater Nachricht im Forum>

AIL Madrid is looking for a new intern to join its Sales and CUstomer Service Department at the end of May. Below, you can find some information about the job. Hours: Full time – 40 hours per week distributed 9am until 6pm (3 days per week) and 2pm to 10pm (2 days a week). Language requirements: Good level in English and Spanish as well as at least one other language (especially French or German). Job Purpose: To carry out a series of Business Administration and Customer Service activities Main Accountabilities: 1. Sales - Provide timely, personalised, well structured and commercial responses to customer contact. Optimise conversion rate of contact to customers. - Inbound telephone / email enquiries: - Provide clear, timely, and informative responses to client queries - Quickly identify client needs - Be credible and give knowledgeable (technical) advise (e.g. suitability of accommodation, course contents / descriptions, exam courses) 2. Clients: - Manage client requirements to ensure the client experience is optimised. - Ensure all required info obtained from client and communicated appropriately to the different departments - Issue visa invitation letters - Provide comprehensive arrival instructions - Answer client questions - Identify opportunities to sell additional products or services - Collate student evaluations. Recommend/implement improvements. - Issue level certificates 3. Business Administration - Office supplies (paper, toners light bulbs, toilet rolls) and books - Maintain the “correct” stock levels - Take advantage of bulk discounts available - Ensure the most competitive prices are obtained. Negotiate where required - Manage classrooms Technical Skills/Competencies -Strong communication skills: written (succinct, commercial, empathy, error free) and oral (linguistic skills, speak with conviction/authority, negotiation). - Outgoing friendly personality. Capable of quickly developing a rapport / relationship of trust with clients (telephone, email and in person) and suppliers. - Excellent organisational / multitasking / prioritising skills.Can do attitude / flexible attitude and approach to work. - Commercial with innovative ideas. Focus on cost management and revenue maximisation. - Cultural adeptness, dealing with staff and clients of diverse ethnicity, culture and language. Duration 6 months or longer Application Please send an email containing your CV/resumé and a covering letter to <Kontakt gerne per Privater Nachricht im Forum>