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La Aventura Española is a brand new innovative and dynamic Spanish language school located in the centre of Madrid. We are looking for someone to form part of a small team with big personalities and even bigger ideas. You will be part of an invaluable experience - the start of a new company! This is an opportunity to contribute from the foundation up. La Aventura Española will also provide you a great opportunity to hone your international communication skills, as we will be marketing our course worldwide. To carry out a series of Business Administration and Customer Service activities. First, Sales: Provide timely, personalised, well structured and commercial responses to customer contact. Optimise conversion rate of contact to customers.  Inbound telephone / email enquiries:  Provide clear, timely, and informative responses to client queries  Quickly identify client needs  Be credible and give knowledgeable and advise And...when we have clients...: Manage client requirements to ensure the client experience is optimised.  Ensure all required info obtained from client and communicated appropriately  Provide comprehensive arrival instructions  Answer client questions  Identify opportunities to sell additional products or services  Collate student evaluations. Recommend/implement improvements.  Issue level certificates For this position we would like a candidate with:  Strong communication skills  Outgoing friendly personality  Excellent organisational / multitasking / prioritising skills  Express innovative ideas  Cultural adeptness, dealing with staff and clients of diverse ethnicity, culture and language  Good level in English and Spanish as well as at least one other language (preferably French or German) Madrid - 300€ per month plus 2 free Spanish classes per week To apply please send an email and a cover letter to PN