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Ich arbeite seit drei Jahren (ungekündigt) als Restaurantchefin (Service) in einem Restaurant in Calpe. Vor meiner Zeit hier in Spanien, war ich u.a. als Managerin in einem großen Caterings-Betrieb beschäftigt. Freude am Beruf, der nette Umgang mit den Gästen, Fachkompetenz, zuverlässig, pünktlich, humorvoll, ordentlich, gepflegt, teamfähig, fleißig, belastbar sind nur einige meiner Eigenschaften. Sprachen: deutsch, englisch, holländisch, spanisch. Gerne überzeuge ich Sie, nach vorheriger Absprache bei einer Probearbeit von meinem Können. In der gesamten Gastronomie bin ich überall einsetzbar, wobei ich den Service allerdings bevorzuge. Nochmals ich stehe in einem ungekündigten Arbeitsverhältnis, möchte mich aber gerne verändern. Ihrem Angebot sehe ich gerne entgegen. Vielen Dank
La Aventura Española is a brand new innovative and dynamic Spanish language school located in the centre of Madrid. We are looking for someone to form part of a small team with big personalities and even bigger ideas. You will be part of an invaluable experience - the start of a new company! This is an opportunity to contribute from the foundation up. La Aventura Española will also provide you a great opportunity to hone your international communication skills, as we will be marketing our course worldwide. To carry out a series of Business Administration and Customer Service activities. First, Sales: Provide timely, personalised, well structured and commercial responses to customer contact. Optimise conversion rate of contact to customers. Inbound telephone / email enquiries: Provide clear, timely, and informative responses to client queries Quickly identify client needs Be credible and give knowledgeable and advise And...when we have clients...: Manage client requirements to ensure the client experience is optimised. Ensure all required info obtained from client and communicated appropriately Provide comprehensive arrival instructions Answer client questions Identify opportunities to sell additional products or services Collate student evaluations. Recommend/implement improvements. Issue level certificates For this position we would like a candidate with: Strong communication skills Outgoing friendly personality Excellent organisational / multitasking / prioritising skills Express innovative ideas Cultural adeptness, dealing with staff and clients of diverse ethnicity, culture and language Good level in English and Spanish as well as at least one other language (preferably French or German) Madrid - 300€ per month plus 2 free Spanish classes per week To apply please send an email and a cover letter to PN
AIL Madrid is looking for a new intern to join its Sales and CUstomer Service Department at the end of May. Below, you can find some information about the job. Hours: Full time – 40 hours per week distributed 9am until 6pm (3 days per week) and 2pm to 10pm (2 days a week). Language requirements: Good level in English and Spanish as well as at least one other language (especially French or German). Job Purpose: To carry out a series of Business Administration and Customer Service activities Main Accountabilities: 1. Sales - Provide timely, personalised, well structured and commercial responses to customer contact. Optimise conversion rate of contact to customers. - Inbound telephone / email enquiries: - Provide clear, timely, and informative responses to client queries - Quickly identify client needs - Be credible and give knowledgeable (technical) advise (e.g. suitability of accommodation, course contents / descriptions, exam courses) 2. Clients: - Manage client requirements to ensure the client experience is optimised. - Ensure all required info obtained from client and communicated appropriately to the different departments - Issue visa invitation letters - Provide comprehensive arrival instructions - Answer client questions - Identify opportunities to sell additional products or services - Collate student evaluations. Recommend/implement improvements. - Issue level certificates 3. Business Administration - Office supplies (paper, toners light bulbs, toilet rolls) and books - Maintain the “correct” stock levels - Take advantage of bulk discounts available - Ensure the most competitive prices are obtained. Negotiate where required - Manage classrooms Technical Skills/Competencies -Strong communication skills: written (succinct, commercial, empathy, error free) and oral (linguistic skills, speak with conviction/authority, negotiation). - Outgoing friendly personality. Capable of quickly developing a rapport / relationship of trust with clients (telephone, email and in person) and suppliers. - Excellent organisational / multitasking / prioritising skills.Can do attitude / flexible attitude and approach to work. - Commercial with innovative ideas. Focus on cost management and revenue maximisation. - Cultural adeptness, dealing with staff and clients of diverse ethnicity, culture and language. Duration 6 months or longer Application Please send an email containing your CV/resumé and a covering letter to <Kontakt gerne per Privater Nachricht im Forum>