La Aventura Española
Neuer Spanien-Benutzer
La Aventura Española is a brand new innovative and dynamic Spanish language school located in the centre of Madrid.
We are looking for someone to form part of a small team with big personalities and even bigger ideas. You will be part of an invaluable experience - the start of a new company! This is an opportunity to contribute from the foundation up. La Aventura Española will also provide you a great opportunity to hone your international communication skills, as we will be marketing our course worldwide.
To carry out a series of Business Administration and Customer Service activities.
First, Sales: Provide timely, personalised, well structured and commercial responses to customer contact. Optimise conversion rate of contact to customers.
Inbound telephone / email enquiries:
Provide clear, timely, and informative responses to client queries
Quickly identify client needs
Be credible and give knowledgeable and advise
And...when we have clients...: Manage client requirements to ensure the client experience is optimised.
Ensure all required info obtained from client and communicated appropriately
Provide comprehensive arrival instructions
Answer client questions
Identify opportunities to sell additional products or services
Collate student evaluations. Recommend/implement improvements.
Issue level certificates
For this position we would like a candidate with:
Strong communication skills
Outgoing friendly personality
Excellent organisational / multitasking / prioritising skills
Express innovative ideas
Cultural adeptness, dealing with staff and clients of diverse ethnicity, culture and language
Good level in English and Spanish as well as at least one other language (preferably French or German)
Madrid - 300€ per month plus 2 free Spanish classes per week
To apply please send an email and a cover letter to PN
We are looking for someone to form part of a small team with big personalities and even bigger ideas. You will be part of an invaluable experience - the start of a new company! This is an opportunity to contribute from the foundation up. La Aventura Española will also provide you a great opportunity to hone your international communication skills, as we will be marketing our course worldwide.
To carry out a series of Business Administration and Customer Service activities.
First, Sales: Provide timely, personalised, well structured and commercial responses to customer contact. Optimise conversion rate of contact to customers.
Inbound telephone / email enquiries:
Provide clear, timely, and informative responses to client queries
Quickly identify client needs
Be credible and give knowledgeable and advise
And...when we have clients...: Manage client requirements to ensure the client experience is optimised.
Ensure all required info obtained from client and communicated appropriately
Provide comprehensive arrival instructions
Answer client questions
Identify opportunities to sell additional products or services
Collate student evaluations. Recommend/implement improvements.
Issue level certificates
For this position we would like a candidate with:
Strong communication skills
Outgoing friendly personality
Excellent organisational / multitasking / prioritising skills
Express innovative ideas
Cultural adeptness, dealing with staff and clients of diverse ethnicity, culture and language
Good level in English and Spanish as well as at least one other language (preferably French or German)
Madrid - 300€ per month plus 2 free Spanish classes per week
To apply please send an email and a cover letter to PN
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